On Facebook, I came across a job posting for a front desk employee at IP Parking that caught my interest, so I applied. During my job interview, it was immediately clear that both IP Parking and I saw opportunities for future growth. We discussed potential career development right away and identified opportunities, particularly in managing service contracts.
I worked for 1.5 years in the support department as a front desk employee, where I quickly felt at home. After that, I was given the chance to gradually transition into a role as an inside sales employee, where part of my responsibilities included managing service contracts. Eventually, I became a contract manager and coordinator, where I was responsible for leading the contracts team and conducting operational meetings with our customers.
As of January 1 this year (2025), I am the manager of the service department, overseeing both the remote support team and field technicians. I also serve as the operational point of contact for our customers regarding service-related issues, escalations, and operational discussions.
In addition to this role, I am a single mother of two daughters, and IP Parking often considers my situation and offers flexible working hours. This makes it possible for me to balance my work with my home life. IP Parking is a company where I enjoy working, with great colleagues and opportunities for fun activities like Friday afternoon drinks and outings. I've never regretted my decision from 10 years ago!
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